Unlike a private telephone
Britons to give their names or number.
Hello. Susan Fernandez.
An application by a person
To apply for a person, you can say: “If I speak …? Could say Americans in general, I am talking about …?
Could I speak to Jane? (United States that I speak with Jane?)
Saying who you are,
Hello, this is Jane. (I am not usually Jane.)
Could I speak to Alice, please?
If Alice is on the other side, they say, “Speak”. Or: “It’s Alice.” American English, it is also possible to say: “This is it.”
Ask someone,
To find out who is the answer to the call to one of the following procedures.
Hello. Who is this? (US Who is this?)
Who am I?
Who is this talk?
If someone is not there yet
You can use a phrase with ‘I fear that someone say, is not there. A message saying: “Can I a message?” OR “Did you leave a message?”
Hello. Susan Fernandez.
Hello. This is Jane. Could I speak to Alice, please?
I fear that it is not at that time. Can I have a message?
If you have left a message saying: “Can I leave a message?” If you like, ask the person to whom you ring back, you can say: “Could you that he / she / me? ” OR “Could we say that their Jane?”
People wait
You can use one of the following phrases.
Only a moment.
Do you think the line, please.
Hold for a moment.
Hang on. (Informal)
Wrong numbers
I think you have the wrong number.
I am sorry. I have the wrong number.
Bad Connection
If it is wrong, you can stop and try again later. You can use the following terms.
Can you talk now? It’s a bad line.
The Americans will say that it’s a bad connection.
It is a very bad connection. I will hang up and call again.
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